Upload Photo Does Not Work Us Department of State
E-Verify USER MANUAL
2.2.2 Eastward-Verify Photo MATCHING
Eastward-Verify photograph matching will prompt the Due east-Verify user to compare the employee's photo document with a photo displayed during creation of the E Verify case. This helps ensure that the certificate the employee provided matches records available to DHS.
The four List A documents that will trigger photograph matching are the U.S. passport, passport card, Permanent Resident Card (Form I-551) and Employment Authorization Certificate (Form I-766). When the employee presents one of these documents, employers must copy the front and dorsum of the certificate (or in the case of a U.Southward. passport, copy the Passport ID page and the Passport Barcode page) and retain the copies with Class I-nine. If the employee'south Form I-9 information matches records bachelor to DHS, E-Verify displays the employee's photograph from the document presented.
To match photos, compare the photo displayed past E-Verify to the photo on the employee's actual certificate or a copy of the employee'due south document and make up one's mind if the photos are reasonably identical. The photos should be identical with only minor variations in shading and item based upon the age and wear of the employee's document and the quality of your estimator monitor.
Note that a watermark has been added to the photo displayed in Eastward-Verify to prevent unauthorized apply. The photo on the certificate presented by the employee should not take a watermark. Absenteeism of a watermark on the photograph from the employee's certificate does non mean that the document is not genuine.
Do not compare the photo displayed by E-Verify to the actual employee. Employers should take directly compared the photo on the document to the employee during Form I-9 completion and prior to creating the Eastward-Verify case. Photo Matching - Process Overview provides a summary.
Photo MATCHING – PROCESS OVERVIEW
Subsequently a selection is fabricated, i of the following example results will appear: Each case event requires different actions or steps to continue or shut the case. These actions are outlined in each case issue section throughout this manual.
- E-Verify prompts you lot to compare a photo displayed in E-Verify with the employee's Form I 9 photo document. Y'all must obtain a copy of the employee'due south document and retain it with Form I-9.
- Account for minor variations in shading and detail between the 2 photos.
- Select the option next to the advisable response.
- Click Continue to Case Results.
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- Yeah, this photo matches – The photo on the employee's actual document or a copy matches the photo displayed past East-Verify. Clothing, hair style, facing direction and advent on the card should be identical to the photo displayed past E Verify.
- No, this photo does not friction match – The photo on the employee's actual document or a copy does not match the photo displayed in E Verify.
- No photo displayed – No photo was displayed for the East-Verify user to compare with the employee's certificate provided. This option should exist selected when E-Verify either displays no photo or it displays an prototype of something other than a photo of a person, such as an image of a document.
Annotation:
- For most documents presented, E-Verify requests an image of both the front end and back. If you are entering a U.South. passport or passport card, E-Verify will request an image of the Passport ID page and the Passport Barcode folio.
- If you select No, this photograph does not friction match or No photo displayed, E-Verify prompts you to upload a photograph of your employee'due south certificate and click Continue.
- If you exercise not make a pick and click Continue to Case Results, the case volition receive a condition of Photo Matching Required. See Department 4.two Case Alerts and View/Search Cases for guidance on how to search for and view existing cases in East‑Verify. If y'all select Salve & Get out, any uploaded documents will non be saved and must be uploaded once more.
- Click Continue or SAVE & Go out or Close Case.
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- If you select Save & Exit, the post-obit screen volition appear:
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- If y'all want to return to the Review Case Upload page select Cancel.
- To relieve and go out this case, select Continue. Any documents you uploaded to the case will not be saved and volition need to be uploaded again.
Note: Each file must be a .jpg, .pdf, or .png file that is no greater than 4MBs.
Important: Compare the photo displayed in E-Verify with the employee's Class I-nine photograph certificate, not to the actual employee.
- If you select Close Case, the following screen volition appear:
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If y'all want to return to the Review Case Upload page select Cancel.
- To close this case, select Go along and the following screen will appear:
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If y'all want to return to the Review Example Upload folio, select Cancel.
- To close this case, select the appropriate pick, indicating why you are closing this instance, and select Close Example.
Annotation: If you select Other is selected, E-Verify requires y'all to type the reason in the text box.
- EMPLOYMENT AUTHORIZED, Department three.1
- TENTATIVE NONCONFIRMATION (TNC), Department three.3
Reminder
- Employees always take a choice of which acceptable documents to present for Class I‑9; employers must non require workers to present documents that actuate photo matching.
- Make a re-create of all U.S. passports, passport cards, Permanent Resident Cards (Form I-551) and Employment Authorization Documents (Form I‑766) presented by employees and retain them with Form I-nine.
- The photo will display automatically in Eastward-Verify during the verification process.
- Only compare the employee's Class I-9 photograph document to the photo displayed in E-Verify.
Chapters
Last Reviewed/Updated:
Source: https://www.e-verify.gov/e-verify-user-manual-20-initial-verification-22-create-a-case/222-e-verify-photo-matching
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